GETTING
THE BEST POSSIBLE HEALTH CARE
TO COPE WITH YOUR EARLY MENOPAUSE:
Finding the Right Doctor for You
[adapted from The Premature Menopause Book, by Kathryn Petras]
Its tough enough for anyone to find a
doctor who can work well for and with you -- and its sometimes even more difficult
when youre going through early menopause or premature ovarian failure.
Many ob/gyns seem more interested in the obstetrics side
of their practice and dont seem to have as much time to spare for someone whos
not pregnant. In addition, speaking from experience, its sometimes uncomfortable
sitting in a waiting room filled with other women your age who are pregnant, when
youre dealing with the unwelcome fact that your reproductive system has shut down.
Other doctors, even those who specialize in menopause, often arent used to dealing
with a young woman coping with this situation. They dont understand the
emotional fallout youre going through; or are too quick to assume that your
situation is just the same as that of a woman in her 50s. Then there are the doctors who
just wont listen. Theyll dispense knee-jerk bits of information along with
prescriptions, tell you to come back in six months and you leave the office feeling
somehow dissatisfied.
And you should be dissatisfied. Premature ovarian failure and early menopause
are special situations that demand a good relationship between patient and doctor. Because
this condition combines both physical and emotional issues, you need to feel you can talk
honestly to your doctor, ask questions, and get clear explanations. You need a doctor who
understands that your situation isnt a walk in the park, that there is emotional
fallout and it isnt "all in your head" -- as some women have been told. A
doctor who knows the consequences of early menopause as opposed to regular menopause and
can explain to you what long-term consequences you face, why you need certain therapies
and what will happen if you choose not to take them. A doctor who will be there to answer
the inevitable questions that will crop up along the way.
The key is not giving up -- and knowing what to look for and how to look for it. As an
informed medical consumer, you deserve the best care possible --- and its up to you
to seek it out.
Step 1: Decide What You Want From A Doctor
The best way to begin finding the right doctor for you is to start with the basics:
What do you consider to be a good doctor for your situation? You may want to ask yourself
the following (and, keep in mind, there are no right or wrong answers):
- Do I feel more comfortable with a man or a woman? Some women only want a
female gynecologist, reasoning that only a woman can truly understand what another woman
is going through. And when youre going through premature menopause, you often will
have to talk about many extremely personal aspects of your life and body -- issues like
your sex life. Its important that you feel able to be totally honest and forthcoming
about these issues. Some women feel uncomfortable talking about topics like vaginal
dryness or discomfort during sex with a man; others have no problem with this. Would your
doctors gender make a difference to you?
- Do I want a doctor with a traditional practice or one who is open to alternative
medicine? This is an important point to think about. More traditional doctors tend to
be wedded to the tried-and-true forms of HRT (Premarin and progestins). Others are open to
prescribing newer forms of HRT including natural hormones, and still others incorporate
alternative treatments such as acupuncture or herbal supplementation in their recommended
therapies. Think about the course of action you would feel best taking. If you think you
will be happy with traditional HRT, then a traditional doctor makes sense. However, as
more research indicates possible problems with long term exposure to synthetic hormones --
and, since premature ovarian failure or early menopause treatment generally requires many
years of HRT -- you possibly are best seeking a doctor who is open to prescribing natural
HRT, that is prescription hormones that are bioidentical to those your body makes.
Finally, if you are interested in exploring alternative therapies -- such as incorporating
herbs and other supplements in your treatment, it makes sense to seek out a doctor who is
open to this -- perhaps a holistic doctor or other alternative practitioner.
- Do I want a doctor who specializes in menopause, or, even more specifically, in
premature ovarian failure, early menopause or hormonal disorders, a gynecologic or medical
endocrinologist -- or will I be just as happy with a regular gynecologist or GP who
specializes in womens health? Frankly, this can get a little problematic
since premature menopause isnt a common speciality. However, many large medical
centers (especially in larger cities) do have doctors who specialize in hormone disorders.
And, as more baby boomers enter menopause, more gynecologists are focusing on menopause as
a specialty. You may feel more comfortable seeing a doctor who specializes in menopause
(premature or otherwise) as opposed to a regular ob/gyn, because you dont have to
deal with the "baby factory" feel of many doctors offices. More
importantly, a menopause specialist is often more up-to-date in terms of HRT, and usually
has a hands-on knowledge of menopause. In general, then, you are probably best seeking a
menopause specialist, if not a premature menopause specialist.
- Should I see a reproductive endocrinologist -- someone who specializes in infertility
and hormonal disorders? This is a very specific specialty -- and one that may fit the
bill for your needs. REs are well-versed in matters of reproductive hormones, so often are
much more in tune with premature ovarian failure. This is an especially good choice if you
are eager to pursue a pregnancy. In this case, you may want to begin seeing a reproductive
endocrinologist as opposed to a regular ob/gyn from the outset.
Beyond these more technical questions, also think about such things as personality --
would you feel comfortable with an authoritarian doctor or prefer one who is more
flexible?, age -- would talking with a younger doctor enable you to establish better
rapport? Or does age not matter to you at all? size of practice -- would you rather see a
doctor in an individual practice or one in a larger practice or clinic?
All in all, at this stage of the game, you should try to get an idea of what you
consider to be the ideal doctor for you. This way when it comes time to actually meet with
a doctor, you can determine whether he or she meets your criteria.
Step 2: Finding The Best Doctor for You
Once you have an idea of the type of doctor youre seeking, its time to
start looking for that doctor. Consider trying one or more of the following:
- Ask other women -- especially, if possible, others who are also in your situation --
that is, they also have POF or have underdone surgical menopause. Friends and family
can often give you the best recommendations based on their personal experiences.
Theyve got a unique perspective -- from the examining table itself -- and can give
you an idea of how a doctor treats her patients, her bedside manner, her medical
philosophy, and so forth. However, dont blindly assume that, just because a friend
recommends a doctor, he or she will be right for you. Does the person who recommended the
doctor have needs similar to yours? Does she like the same sort of things in a doctor as
you? If you dont know the answers to this, dont be afraid to ask your friend
or relative -- and ask about the doctor shes recommending as well. Its best,
of course, to get recommendations from other women in menopause -- even better, women in
your specific situation.
- Ask for referrals on line on one of the many menopause message boards or web sites
available.. This is the high tech version of getting personal recommendations, and one
thats especially helpful if you dont know anyone personally going through
premature menopause or even menopause. You can post a message asking if anyone can suggest
a doctor in your area.
- If youre happy with your primary care physician, ask her for suggestions.
Because your primary care physician, general practitioner or internist knows you and your
needs as a patient, often he or she can give you the names of doctors who will fit in with
your patient style.
- Ask medical professionals who they see. Sometimes one of the best ways of finding
a good doctor is to speak with people who work with doctors -- nurses, physicians
assistants and other doctors. Often theyll have insight into how a doctor works with
patients, what type of medical orientation he or she has (open to natural alternatives or
strictly traditional, for example), and so forth.
- Call local hospitals to get names of doctors who specialize in menopause, premature
ovarian failure, or hormonal disorders. Another tried-and-true method of locating
prospective doctors, this method is especially helpful because you can be sure that
doctors are affiliated with hospitals in your area.
- Contact the North American Menopause Society for a list of doctors in your area who
have registered as menopause specialists. The North American Menopause Society is a
group that offers information on menopause, including answers to frequently asked
questions, updates on news and studies, and lists of menopause centers and doctors. While
NAMS doesnt make any claims for these doctors, since these doctors have chosen to
register with NAMS as menopause specialists, chances are good that youll be able to
locate several doctors in your area who are well-versed in treating menopause. One caveat:
Since there are no requirements for the doctors who list themselves as menopause
specialists, you arent guaranteed that these doctors are actual specialists or just
general gynecologists with some menopausal patients. So if you do use this resource, do be
sure to also interview the doctors or their office staff by phone to determine whether
they fill your needs. You can reach NAMS by calling 216/844-8748 or by requesting a
directory on line at the NAMS web site -- www.menopause.org.
- Check if major medical centers in your area have specific menopause or hormonal
disorder clinics or group practices. Often this is a great way of finding doctors who
have experience in premature menopause. In addition, some times these centers conduct
studies and if you qualify, you may get free care.
- Dont necessarily limit yourself to gynecologists. Many women have had good
luck with other health care providers, such as physician assistants, nurse practictioners
and general medicine MDs. Of course, if you do opt for one of these other health care
providers, be sure he or she is a womans health specialist. There are to many
potential consequences of premature menopause to take the risk of seeing a health care
provider who isnt well-versed in womens care.
- If youre part of an HMO, consider going out of network. You may find that
the doctor you want or one thats recommended highly isnt part of your HMO. In
this case, it makes sense to consider paying for optimum health care if possible. More and
more specialists are in practices that accept no insurance at all. Keep in mind: your body
is worth the extra expense!
- Read menopause books and articles, and check on-line web sites to find the name of
doctors who are menopause, POF, or surgical menopause experts. Often books and
articles interview doctors -- which can give you a great idea of those doctors views
on HRT, menopause management, and their general medical philosophy. In addition, many
doctors and practices have set up web sites, which list their backgrounds, philosophies,
the types of treatments they endorse, and more. By doing a simple search using menopause
or premature ovarian failure as your key words on one of the major Internet search engines
(such as Google or Yahoo), you can locate doctors who specialize in these areas on line.
(Incidently, this is also a good way of finding doctors who specialize in infertility
problems -- a help if youre interested in pursuing a pregnancy either through donor
eggs or more experimental treatments.)
- Check reference books and magazine articles that list top doctors. One book that
is often available in library reference sections is The Best Doctors In America, by
Woodward/White. Inc. This lists doctors across the country who were chosen as tops in
their field. Also, often regional magazines put out special "top doctors" issues
-- for example, New York magazine publishes an annual issue listing top doctors in the New
York metropolitan area as chosen by other doctors.
Step 3: How To Evaluate the
Doctors Youre Considering. . . . Before You Make An Appointment
Once youve put together a list of doctors who interest you, call the
doctors offices to do a little background digging. This will take you only a few
minutes -- and it can well save you a lot of time and trouble over the long term. A few
phone calls can give you a lot of information, can help you see if the doctors
practice fits in with your needs, and can help you make up your mind about what doctor
will work best for you. Its simple, painless. . . and very productive.
Start by explaining your condition and ask if the doctor is accepting new patients.
Obviously if she isnt, its a done deal. . . but, in this case, you may want to
ask if she has any associates who are accepting new patients.
If the doctor is accepting new patients, then its time to find out a few things.
Ask the receptionist if she has a few minutes to answer some questions. Youll be
asking two types of questions: ones about office procedures and ones about the doctor and
her practice.
Where office procedures are concerned, try to find out:
What are the office hours?
- How long does it normally take to get an appointment?
- How long does the doctor usually spend with patients? This
is a good way of determining if the office is so busy that you get whisked in and out in
no time, or if you have time to actually sit and seriously discuss your case with the
doctor.
- What insurance (if any) do they accept?
- How does billing work -- does the office bill
patients or do they expect payment at the time of the appointment?
- When a patient calls with a question, does the doctor
call back? Or does she have a nurse or other assistant return the call?
- What kind of facilities do they have? Can you get
blood tests on the premises or will you have to go to a lab? What about other procedures
like ultrasound, biopsies, or bone density testing?
You can also learn a lot about the
office not by the answers to your questions, but to the feel of the conversation in
general. What does the person manning the phone seem like? Helpful? Harried? Abrupt? The
attitude of the staffers on the front desk can give you a real insight into the
"feel" of the doctors office. . . and possibly into the doctors
personality as well. Is the receptionist friendly? Or does she seem irritated by your
questions? Are you put on hold immediately? Does the office seem super-busy? Remember,
youll be dealing with the receptionist or others on the office staff when you call
with questions and so forth. Moreover, the personalities of the front desk often can give
you a clue as to how the office is run. . . and, so, what the doctor is like.
Finally, ask if its possible to speak with the doctor herself for a few minutes.
This is a great way of discovering if the doctor sees eye to eye with you about the type
of treatment youre interested in and can give you an idea of her personality. Often
you wont be able to speak directly to the doctor, however. In this, try to find out
what you can about the doctor, the types of treatments shell be open to, and so
forth from the receptionist.
What youll want to find out from either the doctor or the desk staffer about
treatment:
- Does the doctor have other patients with your
condition? Obviously, this would be a positive thing -- but, in truth, theres a
good chance the doctor wont have other patients in your situation.
- If the doctor is an ob/gyn, what is the ratio of the
practice in terms of obstetrics to regular gynecology? If it seems like the bulk of
the doctors practice is obstetrics, the doctor may not be up on the most recent
developments in menopause. Moreover, you may be uncomfortable in a doctors office
that is geared to pregnant women.
- Most importantly, what is the ratio of patients in
menopause in relation to the rest of her practice?. Again, youre probably best
seeing a doctor who has a relatively high ratio of patients in menopause -- even if these
are older women in "normal" menopause -- as the doctor probably will be more
up-to-date about such things as HRT options, etc.
- If youre interested in natural HRT as opposed to
traditional, is the doctor is open to prescribing this form of therapy? This one
question can save you a great deal of wasted time. By discovering if the doctor would
prescribe the form of HRT you want, you can quickly see if there will be a conflict
between your desires and the doctors proclivities.
If you get good vibes from the
phone conversation and if the answers to your questions seem positive, you have two
choices: You can either select a doctor based upon your phone conversation or you can set
up a consultation or interview appointment with the doctor. The latter makes sense if you
have narrowed your list of possible doctors to two or three and need more information to
make a final selection.. The point of the meeting is to get acquainted and determine if
the doctor will meet your criteria. If, however, you are quite sure that you have found a
doctor you feel comfortable with, then you can go ahead to setting up a regular office
visit -- one that will include both an interview/medical history consultation and a
physical exam.
In either case, the first meeting with a doctor is an important one. Youll be
able to discover if indeed youve found the right doctor -- the one you need and
deserve!
Step 4: The Final Step in Choosing a Doctor: The First Face-to-Face Meeting
When you first go to a new doctors office, you can start evaluating from the
minute you walk through the front door. All sorts of seemingly minor components add up. .
. and can give you an idea of whether this doctor is right for you or not. Notice such
things as how youre greeted by the front desk staff, what the office environment is
like, how comfortable the waiting room is, how office staffers interact. If you have to
wait a while before you can actually see the doctor, did you receive an explanation and
apology? Obviously, what you want is a professional, yet friendly, environment, one that
makes you feel comfortable.
But the real nuts-and-bolts of the matter arrives when you finally sit down to talk
with the doctor. Heres when you can actually see how well you believe youll be
able to work with this particular doctor.
As I mentioned earlier, because POF and EM affect you both physically and emotionally,
its more important than usual that you feel you have a rapport with your doctor. The
issues involved in the treatment of premature menopause are often highly personal, for one
thing. In addition, if you go on HRT, youll be seeing your doctor fairly frequently,
especially initially -- so its vital that you feel able to talk
In your first interview with your doctor, youll, of course, be talking about
yourself -- your health history, symptoms and so on. But you should also be determining if
the doctor is right for you. Along these lines, during your first meeting with your doctor
-- whether its a "scoping-out" interview on your part or a full-fledged
office appointment -- here are some questions to either ask or think about:
- If you havent had any tests that are commonly
run to indicate menopause (FSH and estrogen blood levels), how does the doctor react when
you say that you think you are experiencing premature ovarian failure or early menopause? This
is probably the one most important indicator of whether or not this is the right doctor
for you. As Ive said repeatedly, all too often, women in this situation are handed
the "youre too young" line when they explain to a doctor that they believe
theyre entering menopause at a young age. If the doctor immediately says this,
chances are extremely high that this is definitely not the doctor for you!
- What is your doctors philosophy? You
dont necessarily have to come out and ask the question point-blank (although you
can, if you want!). Essentially, you should be checking if the doctor is an authoritarian
type who doesnt want input from you and just gives you instructions and procedures
to follow or if she is one who welcomes discussion, patient input, and questions. How does
the doctor react if you mention that youve read books or have done research on your
condition? Its also wise to ask about the doctors attitudes towards HRT,
hysterectomies, natural supplementation and so on. Youre trying to get the most
accurate picture of the sort of treatments the doctor normally prescribes and see if they
mesh with your preferences.
- How much time is the doctor willing to spend just
talking with you? You shouldnt be whisked out of the consultation room into an
examination room in only a few minutes flat. Treating POF and EM isnt solely a
hands-on proposition. It also requires that the doctor know what your body has been going
through, what your lifestyle is, the symptoms youve been experiencing, your personal
health history and that of your family, and your emotional well-being, as well. If the
doctor is too quick to cut off the talk and head for the physical examination, you
probably wont wind up with the care you deserve.
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